Privacy Policy
Introduction
DATA PRIVACY CONSENT STATEMENT
Medical Services of America-Philippines, a subsidiary of First Philippine Holdings,, (the “Company”) values the confidentiality of personal data. This document details how the Company uses and protects personal data for the purpose of obtaining the consent of data subjects, in accordance with the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), other issuances of the National Privacy Commission (NPC) and other relevant laws of the Philippines.
As a job applicant of the Company, you are considered a data subject. Please read this document carefully to ensure informed consent.
Personal data refers to all types of:
- Personal information – “any information, whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual;”
- Sensitive personal information – “personal information about an individual’s race, ethnic origin, marital status, age, color, religious/philosophical/political affiliations, health, education genetic or sexual life, legal proceedings, government-issued identifiers and other information specifically established by an executive order or an act of congress to be kept classified;” and
- Privileged information – “any and all forms of information which, under the Rules of Court and other pertinent laws, constitute privileged communication, such as, but not limited to, information which a person authorized to practice medicine, surgery or obstetrics may have acquired in attending to a patient in a professional capacity.”
The Company collects, uses, processes, stores, and retains personal data when reasonable and necessary to perform its recruitment and selection processes effectively, safely, and efficiently and in accordance with corporate policies.
In particular, the Company uses personal data:
- To consider and evaluate the data subject’s suitability for employment through screening and background investigation; and
- To communicate with the data subject about the employment application.
When you elect to apply for a job opening with the Company, you are required to provide certain personal and sensitive personal information to complete your application for employment.
The types of personal data that you provide in connection with your application for employment varies depending on the position for which you apply. You are also required to provide us a copy of your resume/curriculum vitae.
The Company collects personal data such as the following:
- Basic personal information such as name, address, telephone number, and other personal contact details.
- Sensitive personal information such as birth date, marital status, age, religion, nationality, gender, dependents, health information, education, employment history, salary history, and government identification numbers, as well as biometric information such as full-face photographs, fingerprints, and other similar images; and
- Privileged information such as medical records.
The Company collects personal data when the subject:
- accomplishes company forms.
- submits to the Company his/her resume and other employment requirements; and
- discloses personal data through phone calls, email, SMS, or verbal communication with Company personnel.
The Company also acquires personal data through third parties, such as:
- Online job search platforms
- Job search firms
- Schools and professional organizations
- Accredited hospitals or clinics
- Agencies and contractors
- Other individuals or companies (such as character references and former employers)
Data subjects are primarily responsible for ensuring that all personal data submitted are accurate, complete, and up to date. From time to time, the Company requests updated data; it is important that subjects cooperate and provide the same.
As a rule, the Company does not and will not share personal data with third parties except as necessary for the proper execution of processes related to a declared purpose, or the use or disclosure is reasonably necessary, required, or authorized by or under law.
This means the Company may provide personal data to the following:
- Existing and prospective business partners, service providers, and contractors, consistent with the purposes discussed above.
- Affiliates and subsidiaries of the Company; and
- Law enforcement and government agencies.
However, such third parties may only use personal data for the purpose(s) disclosed in this document and may not use it for any other purpose.
The Company strictly enforces its Privacy Policy. It has implemented technological, organizational, and physical security measures to protect personal data from loss, misuse, unauthorized modification, unauthorized or accidental access or disclosure, alteration, or destruction. The Company uses safeguards such as the following:
- Use of secured servers and firewalls, encryption on computing devices.
- Restricted access only for qualified and authorized personnel; and
- Strict implementation of information security policies.
The Company stores personal data in both local and offshore facilities, such as data centers (on premise and cloud) and physical document storage facilities. Personal data and health data are retained for five (5) years from the date of application, unless the data subject requests personal data to be deleted from the Company’s systems, databases, and hard copies within a reasonable requested date.
Data subjects have the following rights:
- Right to be informed.
- Right to object.
- Right to access.
- Right to rectify or correct erroneous data.
- Right to erase or block.
- Right to secure data portability.
- Right to be indemnified for damages; and
- Right to file a complaint
The Company’s decisions to provide access, consider requests for correction or erasure, and address objection to process personal data as it appears in the Company’s official records, are always subject to applicable and relevant laws and/or the DPA, its IRR and other issuances of the NPC.
Should you have any inquiries, feedback, and/or complaints, you may reach the the Medical Services of America-Philippines Office through the following contact details:
3/F Remcor Bldg., (Bet. 10th & 11th Ave.) Rizal Avenue Extension Caloocan City, 1400 Philippines
Contact: +632 8332-6934 / +632 8332-6944
info@msaph.com
www.msaph.com
You may also lodge a complaint before the National Privacy Commission (NPC). For further details, please refer to NPC’s website: https://privacy.gov.ph/.
